PRIVACY POLICY
“TaiwanSteve · English BREAKTHROUGH!” © (Chinese name: 臺灣嘯天 · 英文突破 ©), hereafter “TaiwanSteve” © and “TaiwanSteve.com” ©, website, site), is accessible at www.TaiwanSteve.com. Your privacy is essential, and we make every reasonable effort to secure it. This Privacy Policy, including “Cookies Policy,” contains types of information collected and recorded by TaiwanSteve.com and how we use it. TaiwanSteve.com is headquartered at 15 Anson St., Boston, MA. 02130, USA. Mailing address: TaiwanSteve,
P.O. Box 120263, Boston, MA 02112, USA
You have a right to know the type of information collected, how it is used, and how it is shared with a third party that may have specific and different privacy policies. At TaiwanSteve.com, we are committed to your privacy of personal information in accordance with the General Data Protection Regulation ((GDPR) https://gdpr-info.eu/ ) and applicable laws regarding privacy laws and data protection. If you have additional questions or require more information about our Privacy Policy, including Cookies, contact us via email at breakthrough@taiwansteve.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect on TaiwanSteve.com. This policy does not apply to any information collected offline or via channels other than this website.
While TaiwanSteve.com makes every reasonable effort to secure and safeguard your information, there remains the possibility that such information may be transmitted electronically. The user understands and consents to all inherent risk.
Applicable Laws: The user agrees that any dispute regarding said Privacy Policy and Terms of Use shall be governed by federal law and Commonwealth of Massachusetts state law of the United States of America (USA), and in particular, the laws of Massachusetts, USA. The user agrees that all disputes arising under this Terms and Service and Privacy Policy shall be adjudicated in the venue of Massachusetts.
Applicable and Governing Language: The user agrees that the English language ONLY shall be the functional and governing language for all legal disputes and purposes. User agrees that he or she fully understands the Terms and Conditions of Use, Privacy Policy, Cookies Policy, Refund Policy, and any applicable contract language in the English language. The user either understands or has had translated into Chinese, or other language, all English content, including third-party sites. The user fully understands and agrees to Terms of Use. The resolution of any disputes will be governed by the laws of the United States and the Commonwealth of Massachusetts (MA), USA.
Consent:
Using our website and clicking on “I AGREE,” you hereby consent to our Privacy Policy and all policies outlined herein, as well as third-party sites, and agree to all said terms.
Information TaiwanSteve.com Collects:
The personal information you are asked to provide and the reasons you are asked to provide it will be made clear to you when we ask you to provide such information. For example, Enter PayPal account information or credit card information to proceed with checkout.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other identifying information you may choose to provide.
When you register for an Account, we may ask for your contact information, including full name, company name, address, payment information, email address, Zoom and/or Google Meet login-in or account information, and telephone number.
How TaiwanSteve.com Uses Your Information:
We use the information we collect in various ways, including to:
- Maintain a contact database for Zoom and/or Google Meet for online learning.
- Provide, operate, and maintain our website.
- Scheduling online appointments e.g., one-on-one tutoring
- Send you emails and notifications.
- Find and prevent fraud.
Retention Period
Personal information will only be retained as necessary and only in accordance with the specific purpose for which it is used. A partial list of such purposes includes:
- Processing Orders via PayPal, Visa, Mastercard, Apple Pay, Google Pay – 10 years after fulfillment of an order.
- Inquiry Response(s) – 3 years upon response to an inquiry.
- Customer Purchases and Accounts – 5 years after the account is closed.
Log Files
TaiwanSteve.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Third-Party Privacy Policies:
The TaiwanSteve.com Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information as they may affect your rights and responsibilities. They may include their practices and instructions about how to opt-out of specific options.
Please note: You can choose to disable cookies through your individual browser options. To learn detailed information about cookie management regarding specific web browsers, please visit the browsers’ respective websites.
How to Disable Cookies:
https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business deletes any personal data about the consumer that a company has collected.
- Request that a business that sells a consumer’s personal data not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at breakthrough@TaiwanSteve.com.
General Data Protection Regulation (GDPR) and Other Related Rights
We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:
Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Withdraw Consent: You have the right to withdraw consent at any time where consent was granted.
Right to Data Portability: You have the right to request that we transfer the data that we collected to another organization or directly to you under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us directly at breakthrough@taiwansteve.com.
Children’s Information
TaiwanSteve.com is a website dedicated to English language learners in TAIWAN, including young adults of junior high school age through adult. Junior high school includes (9th Grade, ages 14-15) through senior high school (Grades 10, 11, 12; ages 15-18) according to the education system in Taiwan. TaiwanSteve.com does not accept children under 14 years of age as students. Another aspect of our online security priority is added protection for children while using the internet. We strongly encourage parents and guardians to observe and/or monitor and guide their child’s and young adult’s online activity. Please note: Parents may observe but not actively participate in the one-on-one tutoring session of their child or young adult.
TaiwanSteve.com does not knowingly collect any Personal Identifiable Information from children under the age of 14. If you think that your child provided information on www.TaiwanSteve.com, we strongly encourage you to contact us immediately at breakthrough@taiwansteve.com and we will make our best effort to promptly remove such information from our records.
Cookies Policy
TaiwanSteve.com uses cookies and related technologies to:
- Recognize your browser or device.
- Better understand your interests.
- Provide you with additional features and services to improve your online English language learning experience e.g., English editing services, essay writing, vocabulary building, conversation skills, and Chinese-to-English translation needs.
- Recognizing and track when you sign into TaiwanSteve.com and its services.
- Recommend content-specific and customized services.
- Track your shopping selection and shopping cart for easy checkout.
- Conduct research and diagnostics to develop and better market TaiwanSteve.com.
- Enhance security and prevent fraud while using TaiwanSteve.com
Various Third-Party Privacy and Cookies Policies:
Google:
https://policies.google.com/privacy?hl=en-US
Facebook:
https://www.facebook.com/about/privacy/previous
Twitter:
https://twitter.com/en/privacy
YouTube:
https://policies.google.com/privacy?hl=en
Please consult individual web browsers to learn more about how to disable cookies.
Additional Disclosures
TaiwanSteve.com may, at its discretion, share your personal information for the express purpose/request by court order, subpoena, or lawful request by the United States Government or its related agencies, and/or international governmental authorities, including the government of the Republic of China (Taiwan), primarily to protect the rights and interests of minors.
Service Provider: Taiwan Steve · English Breakthrough
Website: www.TaiwanSteve.com
Name of Agent of Request: Steve Rabasco
Mailing Address: 15 Anson St., Boston MA 02130 USA;
P.O. Box 120263, Boston, MA 02112, USA
Email: breakthrough@taiwansteve.com
